nuvqerix™
Shipping Policy
Last updated: October 9, 2026
Processing and Transit
Processing normally takes 2–4 business days after payment confirmation, or up to 5 during busy periods. Standard U.S. transit is estimated at 10–15 business days after dispatch. Processing and transit are separate; weekends and applicable public holidays are excluded. Estimates are not guaranteed.
Destinations and Charges
Supported addresses, including P.O. boxes, APO/FPO addresses, territories, and international destinations, depend on available checkout options. Shipping charges appear before payment.
Fulfillment and Tracking
Shipping origins may differ from our registered address. Orders may ship separately. Available tracking is emailed after dispatch; carrier updates may take time.
Address Corrections
Contact us immediately about errors. Changes after processing begins are not guaranteed. Customer-supplied address errors may incur reasonable reshipping costs.
Delivery Issues
Contact support about prolonged delays, lost parcels, damage, or missing items. Check nearby delivery locations if tracking says “Delivered.” Confirmed losses or seller errors receive an appropriate resolution.
Import Charges
Unless expressly included at checkout, customs duties, import taxes, and brokerage fees are generally the recipient’s responsibility.
Shipping Support
service@nuvqerix.com
+86 13823235535
Monday–Friday, 09:00–21:00, China Standard Time (UTC+8).